W.Steps 72241-785 16 FT PRIME Telescopic Ladder - 330 lb. Capacity
W.Steps 72241-785 16 FT PRIME Telescopic Ladder - 330 lb. Capacity
Usually 1–2 business days in Ontario, 3–8 elsewhere in Canada. Delivery times are estimates.
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The W.Steps 72241-785 16 FT PRIME Telescopic Ladder is engineered for professional contractors, tradespeople, and serious DIYers who demand reliable elevation up to 16 feet with a robust 330 lb. load capacity. Featuring advanced one-touch retraction technology and heavy-duty aerospace-grade aluminum construction, this ladder combines jobsite durability with compact transport and storage convenience.
Key Features
- 16-Foot Reach: Extends smoothly to provide safe, stable elevated access for high-ceiling work, roofing, painting, and maintenance tasks.
- 330 lb. Load Capacity: Heavy-duty commercial-grade duty rating supports workers and heavy tools safely.
- One-Touch Retraction System: Automatically retracts securely and smoothly with independent rung-locking mechanisms.
- Aerospace-Grade Aluminum Construction: Lightweight yet exceptionally rigid profile prevents twisting and flexing under load.
- Non-Slip Angled Feet: Maximizes floor grip and stability on various jobsite surfaces.
Specifications
| Brand | W.Steps |
| SKU / Model | 72241-785 |
| Product Type | Telescopic Ladder |
| Max Extension Height | 16 Feet |
| Load Capacity | 330 lbs. (ANSI Type IAA Equivalent) |
| Material | Anodized Aerospace-Grade Aluminum |
| Safety Certification | OSHA / ANSI Compliant |
What's Included
- (1) W.Steps 72241-785 16 FT PRIME Telescopic Ladder
- (1) Integrated Carrying Handle / Retraction Strap
Manufacturer Warranty
Backed by W.Steps 3-Year Limited Manufacturer Warranty against defects in materials and workmanship.
Shipping & Returns
Shipping & Returns
Free Shipping Canada Wide* on Orders Over $149
Eligible items ship free on orders over $149 (before tax).
Free Shipping Policy Restrictions
Items that ship at carrier rates. An item doesn’t ship free if it, or its shipping box, weighs over 50 lb, is longer than 48 in. or has two sides over 30 in., or is bigger than 4 cubic feet (about a 24 × 24 × 12 in. box). Carriers charge these by size, not just weight. These items say “Shipping charge applies” on the product page, and you’ll see the exact cost at checkout before you pay. Orders to the Northwest Territories, Yukon and Nunavut, and to a few remote postal areas (codes starting A0K, A0P, A2V, G0G, J0M, R0B or V0T), are not eligible for free shipping and are charged carrier rates at checkout. *Our free shipping policy is subject to change without notice.
How long will it take to get my order?
Typical delivery times after your order ships: 1–2 business days in Ontario; 3–5 in Quebec, the Atlantic provinces (NS, NB, PE) and the Prairies; 5–8 in BC and Newfoundland & Labrador. Expedited shipping is available at extra cost on request.
Most in-stock orders placed by 12:00 PM ET (Monday–Friday) ship the same day. Orders placed after 12:00 PM ET, on weekends or on holidays ship the next business day.
Large, overweight and LTL freight orders may need 1 or more extra business days to prepare.
What shipping carriers do you use?
Most orders are shipped courier via Purolator, UPS, or Canada Post. We will use other carriers at our own descretion depending on Product size and weight.
Do you ship overseas?
We are not currently shipping to the USA. We are currently mainly shipping within Canada, and we are slowly adding Other Countries. Please Contact us if you are unable to Checkout. See more out International Orders HERE
I only received part of my order, where is the rest?
Your order may ship in more than one package depending on the quantity or size of the products purchased. Also, items in your order may ship from either of our 2 locations and arrive in separate deliveries.
Sometimes we place smaller items from your order inside of one box to save on shipping so always open all boxes to confirm what you have recieved.
Can I return my product?
Returns and exchanges follow the manufacturer's satisfaction guarantee for each brand. Please contact us before sending anything back, and we will tell you where to send it.
Please inspect your order when it arrives. If an item arrived damaged, is defective, or isn't what you ordered, contact us with your order number and photos. We'll cover return shipping and send a replacement or refund. For shipping damage, please let us know within 7 days of delivery so we can file a claim with the carrier. Defects and wrong items can be reported any time within our 30-day return window. After 30 days, defects are covered by the manufacturer's warranty.
You pay the shipping cost of returning an item, or you can bring it to either of our stores.
See our Returns Policy and Warranty Information for details.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Discover more in our FAQ
Shoot our team an email & we’ll get back to you ASAP
How fast will my order ship?
How fast will my order ship?
Most in-stock orders placed before 12 PM ET (Mon–Fri) ship the same day. Usually 1–2 business days in Ontario, 3–8 elsewhere in Canada. Delivery times are estimates. You will get a tracking email once your order ships.
Do you ship internationally?
Do you ship internationally?
We mainly ship within Canada and are not currently shipping to the USA. Please contact us about other international orders.
What is your return policy?
What is your return policy?
Returns and exchanges follow the manufacturer's satisfaction guarantee. Please contact us before sending anything back. Please inspect your order when it arrives. If an item arrived damaged, is defective, or isn't what you ordered, contact us with your order number and photos. We'll cover return shipping and send a replacement or refund. For shipping damage, please let us know within 7 days of delivery so we can file a claim with the carrier. Defects and wrong items can be reported any time within our 30-day return window. After 30 days, defects are covered by the manufacturer's warranty. You pay return shipping, or you can bring the item to either of our stores. See our Returns Policy and Warranty Information.
