Get FREE Shipping Canada Wide* When You Spend Over $149.00!
For every purchase that is over $149 (Before Tax) and doesn’t weigh more than 50 lbs and is not over sized , we'll ship your order at no charge to you, that’s right, FREE!!!
Free Shipping Policy Restrictions
Free Shipping is not available for Large and or Heavy items (over 50lbs) Any Items that fall into this category will be shipped via the most economical rates and options that are available. Orders being shipped to P.EI, NFLD,NWT, Yukon and Nunavut are not eligible for Free Shipping.*Our Free Shipping Policy is subject to change without notice
How long will it take to get my order?
Most in Stock orders ship same day if placed by 1:00 PM eastern time (Monday-Friday)* **
Orders shipping to non remote locations within Ontario and Quebec should arrive witin 2-3 Business days.
Orders Shipping to the Maritimes or Western Canada to non remote areas usually arrive within 3-5 business days
*Large Over Weight and LTL Freight shipments may require 1 or more business days to prepare for shipping and can take 5-7 business days or more to arrive.
*Orders received Friday after 1:00 PM eastern time, on weekends, or on holidays, will be shipped out the next business day.
What shipping carriers do you use?
Most orders are shipped courier via Purolator, UPS, or Canada Post. We will use other carriers at our own descretion depending on Product size and weight.
Do you ship overseas?
We are not currently shipping to the USA. We are currently mainly shipping within Canada, and we are slowly adding Other Countries. Please Contact us if you are unable to Checkout. See more out International Orders HERE
I only received part of my order, where is the rest?
Your order may ship in more than one package depending on the quantity or size of the products purchased. Also, items in your order may ship from either of our 2 locations and arrive in separate deliveries.
Sometimes we place smaller items from your order inside of one box to save on shipping so always open all boxes to confirm what you have recieved.
Can I return my product?
Returns and exchanges follow the manufacturer's satisfaction guarantee for each brand. Please contact us before sending anything back, and we will tell you where to send it.
If a product is defective on arrival and you notice it and contact us within 3 days of delivery, Wise Line Tools will handle it and pay the shipping.
You pay the shipping cost of returning an item, or you can bring it to either of our stores.
See our Returns Policy and Warranty Information for details.
