Free Shipping Canada Wide* on Orders Over $149
Orders over $149 (before tax) that weigh 50 lb or less ship free.
Free Shipping Policy Restrictions
Large or heavy items (over 50 lb) ship at the most economical rate available. Orders shipping to the Northwest Territories, Yukon and Nunavut are not eligible for free shipping. *Our free shipping policy is subject to change without notice.
How long will it take to get my order?
Most orders arrive in 2–5 business days after dispatch. Orders within Ontario often arrive the next business day. Expedited shipping is available at extra cost on request.
Most in-stock orders placed by 1:00 PM ET (Monday–Friday) ship the same day. Orders placed after 1:00 PM ET, on weekends or on holidays ship the next business day.
Large, overweight and LTL freight orders may need 1 or more extra business days to prepare.
What shipping carriers do you use?
Most orders are shipped courier via Purolator, UPS, or Canada Post. We will use other carriers at our own descretion depending on Product size and weight.
Do you ship overseas?
We are not currently shipping to the USA. We are currently mainly shipping within Canada, and we are slowly adding Other Countries. Please Contact us if you are unable to Checkout. See more out International Orders HERE
I only received part of my order, where is the rest?
Your order may ship in more than one package depending on the quantity or size of the products purchased. Also, items in your order may ship from either of our 2 locations and arrive in separate deliveries.
Sometimes we place smaller items from your order inside of one box to save on shipping so always open all boxes to confirm what you have recieved.
Can I return my product?
Returns and exchanges follow the manufacturer's satisfaction guarantee for each brand. Please contact us before sending anything back, and we will tell you where to send it.
If a product is defective on arrival and you notice it and contact us within 3 days of delivery, Wise Line Tools will handle it and pay the shipping.
You pay the shipping cost of returning an item, or you can bring it to either of our stores.
See our Returns Policy and Warranty Information for details.
