Warranty Information
Tools sold by Wise Line Tools come with the manufacturer's warranty. Each manufacturer sets its own warranty terms, so use the links below for the terms that apply to your product.
Contact us
Phone: 519-688-1714 | Contact page
Who handles your claim
Wise Line Tools is an authorized dealer for each brand we carry, and we take care of warranty claims for all of them. For some brands we forward the claim to the manufacturer directly. Either way, start by contacting us (see "How to make a claim" below).
Manufacturer warranty pages
These are the manufacturers' own warranty pages. Terms, coverage periods, exclusions and any satisfaction guarantee are set by the manufacturer and can change, so please read the page for your brand.
| Brand | Official warranty page |
|---|---|
| DeWalt | View warranty |
| Milwaukee | View warranty |
| MAX |
View warranty (Nailers and compressors) View warranty (Rebar tying tools) |
| EGO | View warranty |
| Makita | View warranty |
| Husqvarna | View warranty |
| FLEX | View warranty |
| Kreg | View warranty |
| Klein Tools | View warranty |
| Wera | View warranty (Wera Canada service and support page) |
| Bosch | View warranty (US and Canada page) |
Don't see your brand? Contact us and we will help.
How to make a claim
- Have your proof of purchase (your Wise Line Tools order number or invoice) and the product details (brand, model, and a description of the problem) ready.
- Contact us directly using the contact page or by phone at 519-688-1714.
- We will tell you the next step for your brand.
Shipping on warranty claims
- For warranty claims outside the manufacturer's satisfaction guarantee period, the customer pays shipping.
- Please inspect your order when it arrives. If an item arrived damaged, is defective, or isn't what you ordered, contact us with your order number and photos. We'll cover return shipping and send a replacement or refund. For shipping damage, please let us know within 7 days of delivery so we can file a claim with the carrier. Defects and wrong items can be reported any time within our 30-day return window. After 30 days, defects are covered by the manufacturer's warranty.
Returns and exchanges
Returns and exchanges follow the manufacturer's satisfaction guarantee for each brand, where the manufacturer offers one. These periods differ by manufacturer, so check the page for your brand in the table above. See also our returns policy and refund policy.
Contact us
Wise Line Tools, 20 Clearview Drive, Tillsonburg, ON N4G 4G8
Phone: 519-688-1714
Contact page
Your rights
This page does not affect your rights under applicable consumer protection laws.
Last checked: 2026-10-03
